FIREFLY® LED Cable Protectors - Frequently Asked Questions

Q:
How are your FIREFLY® LED Cable Protectors powered?
A:
By two “AA” batteries located in a weather tight battery box located in the leading edge of the lid rest.
Q:
How long will a set of batteries last in your FIREFLY® LED Cable Protectors?
A:
Standard alkaline batteries should last approximately 500 hours, but time will vary based on ambient temperature, initial battery condition and other factors.
Q:
How do I change the batteries in your FIREFLY® LED Cable Protectors?
A:
Simply remove the two screws in the battery cover, remove and replace batteries, replace battery cover and tighten screws.
Q:
Can I use your FIREFLY® LED Cable Protectors outside in the rain?
A:
Yes, all the electrons in our FIREFLY® LED Cable Protectors are completely weather sealed.
Q:
How do I turn your FIREFLY® LED Cable Protectors on and off?
A:
You will find a red push button switch located in the lid rest that is used to turn the power on and off.
Q:
How long will the LEDs last in your FIREFLY® LED Cable Protectors?
A:
LEDs typically can to last in excess of 100,000 hours.
Q:
Can I change the LEDs in your FIREFLY® LED Cable Protectors?
A:
No, the LEDs are expected to outlive the useful life of the cable protector.
Q:
Can I connect your FIREFLY® LED Cable Protectors to other cable protectors I own?
A:
Yes, if they have a “dog-bone” style connector the FIREFLY® male Boot Connector™ will fit into the female end, but not vice versa.  For complete compatibility, a FIREFLY® adapter can be purchased to fit the brand you own.
Q:
Where can I buy your FIREFLY® LED Cable Protectors?
A:
We sell our products through a network of Master Distributors located throughout the world and can be found on our company’s website under the DISTRIBUTORS link at www.fireflycableprotector.com.
Q:
I have noticed you do not have a Distributor near me; can I still buy your FIREFLY® LED Cable Protectors?
A:
Yes, any of our Distributors are capable of filling your order, but we suggest you contact the Distributor closest to your location in order to minimize shipping costs.
Q:
Why are your FIREFLY® LED Cable Protectors safety green and black?
A:
Our proprietary safety green was our color of choice because studies have shown green is the most visible color to the human eye, and the black portion provides a strong color contrast to help the safety green standout even more.
Q:
Can I get your FIREFLY® LED Cable Protectors with different colored LED lights?
A:
Yes, custom LED light colors are available for orders of 500 pieces or more; please contact us at sales@industryadvanced.com, for complete details, requirements and restrictions.
Q:
Can I get your FIREFLY® LED Cable Protectors in different colors other than green and black?
A:
Yes, custom colors are available for orders of 500 pieces or more; please contact us at sales@industryadvanced.com, for complete details, requirements and restrictions.
Q:
Can I brand your FIREFLY® LED Cable Protectors with my company’s brand/logo?
A:
Yes, a private label product can be produced with your company’s brand/logo for a modest custom logo plate fee and minimum 100 piece order; please contact us at sales@industryadvanced.com, for complete details, requirements and restrictions.
Q:
Do you offer a loss prevention/inventory tracking technology for your FIREFLY® LED Cable Protectors?
A:
Yes, for a modest charge we offer Radio Frequency Identification (RFID) tags in each unit to help you track your inventory and control losses; RFID technology is superior to barcode, hot branding or other methods, please contact us at sales@industryadvanced.com, for complete details, requirements and restrictions.

 

FAQ | Warranty | LITERATURE | RECYCLE PROGRAM | Photos | links